Fair Play Policy

Last updated: September 2026

1. Purpose and Positioning

This Fair Play Policy explains the principles of honest and transparent use of Neon Harbour. The website is designed solely for entertainment purposes and operates as a social casino offering free-to-play entertainment games that simulate casino-style mechanics using digital units known as H-Coins. The website does not provide real-money gambling, does not offer cash-out, and does not award prizes or benefits that have monetary value or any form of money's worth.

2. Nature of the Games and Virtual Gameplay

All games are provided exclusively for entertainment. They replicate the appearance and mechanics of traditional casino-style games within a virtual environment. The website operates on a closed-loop virtual gameplay model: all gameplay uses H-Coins, which may be used only to access games and in-game features on the website.

3. No Real-Money Gambling

Users do not place monetary bets, and gameplay does not result in any form of payout, withdrawal, or prize outside the website. Any purchases relate only to digital content or in-game features and do not create rights to repayment or compensation based on gameplay outcomes.

4. Age Restriction and Protection of Minors

Access to the website is strictly limited to individuals who are at least 18 years old. The service is not intended for minors and must not be used by anyone under the age of 18. If an account is found to be used by a person under 18 it may be suspended or closed without notice.

5. Fair Entertainment Game Mechanics

Game outcomes are generated using software-based randomisation with published return-to-player figures. Every round is decided before it animates, so what you see is what you get. The website does not guarantee any specific outcome, progression, or in-game result.

6. Voluntary Play Controls

You may stop using the service at any time, reset your H-Coins, delete your data, or close your account. Use of these options is entirely optional and controlled by you.

7. Prohibited Uses

The website may be used only for personal, non-commercial entertainment purposes. Selling, transferring, exchanging, gifting or otherwise monetising H-Coins, accounts or in-game progress is prohibited, as are bots, scripts and any methods intended to manipulate gameplay. Breaches may lead to restricted access or account closure without prior notice.

8. Honest Presentation and Player Expectations

The website is presented transparently as a social casino intended for entertainment only. Gameplay should not be approached with expectations of profit, income, or outcomes beyond the in-game experience.

9. Updates to the Policy

This Fair Play Policy may be updated from time to time. Updated versions will be published on the website and apply from the date of publication.